Our Services

  • CoachingWith your coach you'll assess...
  • ConsultingDiscover new efficiencies...
  • TrainingWe design, develop, and deliver interactive...
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I have had the pleasure of working with Margie Krzeminski-Pacuku for over three years. Margie is resourceful, client-focused, intelligent, and professional. She has consistently delivered highly regarded communication and presentation skill workshops for SEI. I cannot say enough about the work that Margie has done to improve and develop our organization’s learning and development programs.
—Sharon L. Jones
Director of Learning and Development
SEI

Solutions

Below are some of the solutions we offer to optimize corporate communication.

Training

We design, develop, and deliver interactive and participant-centered workshops. We can analyze your needs or jump in after you have done so.

If you’d prefer your own training staff to deliver your or our solutions, we offer train-the-trainer workshops and licensing options. Please ask for more details.

Presentation Skills
Each workshop features digital video recording, coaching, extensive feedback, and follow-up opportunities:
• Standard
• Executive
• Technical
• Sales
• Advanced

Workshops are customized for your team. Below are some topics you may wish to include:
• Demonstrating confident delivery skills.
• Persuading with logical, emotional, and sensory techniques.
• Presenting quantitative data on visuals.
• Handling difficult questions.
• Tailoring the message for managers.

Corporate Writing
Each workshop features customized manuals and job aids, coaching, and follow-up opportunities:
• Business
• Executive
• Technical
• Proofreading

Workshops are customized for your team. Below are some topics you may wish to include:
• Understanding correct and current punctuation.
• Avoiding common grammatical and usage errors.
• Translating technical writing into plain English.
• Creating robust templates to save time and increase quality.
• Selecting the appropriate communication channel.

We develop training to enhance any communication skill used on the job. Some additional workshops include the following:
Interpersonal Communication
• Meetings
• Conflict management
• Customer service

• Cross-cultural communication

Leadership
• New supervisor training
• Communication for managers
• Performance management

Coaching

 Improving your communication skills can positively impact your visibility and advancement. If you write, speak, meet, or lead, we can help you do it better.

With your coach you'll assess your strengths, review self-assessments and peer feedback, and practice new techniques. Your coach will also help you identify obstacles to achieving your goals and strategies to overcome them.

We can provide in-person or virtual coaching in any skill area. Our most frequently requested sessions are listed below.

Accent Reduction
Reduce your foreign or regional accent. Using current technology and a scientific approach, you'll learn how to self-monitor and correct mistakes.

Executive Communication
Whether you choose to work as a team or individually with your coach, executives will appreciate a refresher highlighting the best practices in executive communication.

Consulting

 Organizations overlook communication to their detriment. While the loss of time, production, and clients is easy to figure, the cost of poor communication is incalculable. Discover new efficiencies and avoid costly mistakes by improving communication processes and skills.

We provide surveys and assessments, materials development, and editing and proofreading services. We also consult on communication strategy and corporate messaging.

In-House Style Guides
Writers will benefit when expectations and standards are clearly defined. Using the best-respected business reference guide side as a foundation, we will work with your writers to create a company-specific style guide. Your customers expect a united, harmonious voice—ensure that your employees deliver one.

877-222-1955
contact@onwordonline.com

More Info

  • Tip # 1

    Asking people to put aside their work to attend a presentation is asking a lot! To honor your audience’s time investment, treat them to a VIP presentation. Include Visual, Interactive, and Persuasive elements.

  • Tip # 2

    Corporate communication should be less like a buffet and more like a three-course dinner. Less is best when presenting your ideas. Arrange and serve reasonable portions and wait for your audience to ask for seconds.

  • Tip # 3

    Scientists, engineers, and other technical people in industry must be fluent in technical and corporate communication. Just as you wouldn’t speak Chinese to an English speaker, don’t speak technical to management.

  • Tip # 4

    All concepts, especially in business, can be made clear, plain, and transparent. If you can’t easily understand an idea or practice, then there is something fundamentally wrong with the communication of it.

  • Tip # 5

    Anyone can make the simple complicated. Creativity is making the complicated simple.

    —Charles Mingus
    Jazz Composer

  • Tip # 6

    Cross-cultural communication adds to the difficulty for those who do business internationally: the greater the mix of languages and backgrounds, the greater the likelihood of a communication breakdown.

  • Tip # 7

    The most valuable of all talents is that of never using two words where one will do.

    —Thomas Jefferson


  • Tip # 8

    When someone writes an email to five people and each understands it differently, it is the writer's responsibility. When someone presents a talk that no one understands, the speaker is to blame.

  • Tip # 9

    Presentations are like a work of art. People shouldn’t notice your technique until and unless they try to emulate it.