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Articles
Read more about communication in the articles below.
The Beauty of "Bespoke"
It is always interesting when trends coincide. Take the worlds of design and training, for instance...
Step Away From that Buffet
Corporate communication and academic communication are two different animals...
The Challenge of Communication
Recently I was coaching a senior manager at a multinational company...
Graphophobia for Grown-Ups
Have empathy for those people who never liked writing. They are at a disadvantage on the job...
Career Bilingualism
More and more companies need graduates of the hard and applied sciences...
Communication Skills are Like Milk
Your budget is nonexistent. All discretionary expenses have been eliminated. Travel and training are axed for the remainder of the year...
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Tips
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Tip # 1
Asking people to put aside their work to attend a presentation is asking a lot! To honor your audience’s time investment, treat them to a VIP presentation. Include Visual, Interactive, and Persuasive elements.
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Tip # 2
Corporate communication should be less like a buffet and more like a three-course dinner. Less is best when presenting your ideas. Arrange and serve reasonable portions and wait for your audience to ask for seconds.
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Tip # 3
Scientists, engineers, and other technical people in industry must be fluent in technical and corporate communication. Just as you wouldn’t speak Chinese to an English speaker, don’t speak technical to management.
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Tip # 4
All concepts, especially in business, can be made clear, plain, and transparent. If you can’t easily understand an idea or practice, then there is something fundamentally wrong with the communication of it.
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Tip # 5
Anyone can make the simple complicated. Creativity is making the complicated simple.
—Charles Mingus
Jazz Composer
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Tip # 6
Cross-cultural communication adds to the difficulty for those who do business internationally: the greater the mix of languages and backgrounds, the greater the likelihood of a communication breakdown.
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Tip # 7
The most valuable of all talents is that of never using two words where one will do.
—Thomas Jefferson
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Tip # 8
When someone writes an email to five people and each understands it differently, it is the writer's responsibility. When someone presents a talk that no one understands, the speaker is to blame.
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Tip # 9
Presentations are like a work of art. People shouldn’t notice your technique until and unless they try to emulate it.